Recruitment Process Outsourcing grows by 21% in 2014

According to a report by Everest Group, adoption of Recruitment Process Outsourcing (RPO) services increased by 21% in the EMEA region in 2014.

The US continues to have the largest market share of RPO operations, but adoption rates are slowing down in the US while they continue to grow rapidly in Europe, the Middle East and Africa. In 2014, the EMEA region had an estimated RPO market worth over £350 million.

RPO is the process by which companies assign part or all of their talent acquisition function to an outside recruitment agency. An increasing number of EMEA companies clearly prefer to hand the vitally important but time-consuming task of recruitment to an agency they trust.

The study also indicates that the growing popularity of RPO means that the service alone is no longer a strong selling point. Recruitment agencies who offer an RPO service are increasingly having to offer value-added services in order to win contracts, such as a contractor payroll service.

Our consultant Christina Elia, who oversees our RPO team, has this advice for anyone who is thinking of taking on an RPO provider: “A good RPO provider should have the ability to understand the client and their business – and be able to define a set of competencies and values which are identifiable in future employees.”

“When looking at RPO providers make sure you ask the right questions. Do they understand your business? Do they have proven experience of recruiting in your market? What steps will they take to source great candidates for you before handing over positions to 2nd tier suppliers – who won’t know you as well? Chosen carefully your appointed RPO provider can be an extension to your business. No more countless hours spent fielding recruitment calls and dealing with endless speculative CVs.”

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