Our client, a leading financial services firm, are looking to hire Customer Support Specialists to deliver exceptional service levels to their consumer business arm.
This is a fantastic opportunity for someone with experience within the financial services sector, or indeed if you are looking to develop your knowledge and experience and have a keen interest in this sector.
- Answer incoming calls from customers and applicants
- Provide an overview of the product portfolio
- Administer the opening of new accounts
- Take ownership of account related questions and queries and resolve any outstanding issues
- Build and maintain rapport with customers and provide first class customer service
- Maintain call metric standards via relevant KPIs
Key skills required:
- Previous experience within the financial services sector – highly desirable
- Ability to maintain exceptional customer service in a fast paced and dynamic environment
- Highly self motivated and a motivator of others – strong team player
- Ability to provide solutions to any challenges the customer may face
Please note that due to the high volume of applications we receive, only suitable people will be contacted.
£10 per hour inclusive of holiday
Location: Milton Keynes