Call Centre Agent

Our client, a leading financial services firm, are looking to hire Customer Support Specialists to deliver exceptional service levels to their consumer business arm.

This is a fantastic opportunity for someone with experience within the financial services sector, or indeed if you are looking to develop your knowledge and experience and have a keen interest in this sector.

Key responsibilities:

  • Answer incoming calls from customers and applicants
  • Provide an overview of the product portfolio
  • Administer the opening of new accounts
  • Take ownership of account related questions and queries and resolve any outstanding issues
  • Build and maintain rapport with customers and provide first class customer service
  • Maintain call metric standards via relevant KPIs

Key skills required:

  • Previous experience within the financial services sector – highly desirable
  • Ability to maintain exceptional customer service in a fast paced and dynamic environment
  • Highly self motivated and a motivator of others – strong team player
  • Ability to provide solutions to any challenges the customer may face

Please note that due to the high volume of applications we receive, only suitable people will be contacted.

Salary: £10 per hour inclusive of holiday

Contract: Contract

Location: Milton Keynes

Apply Now

  • Accepted file types: pdf, doc, docx.

Say Hello

0203 047 4507 or email
hello@devonshire.co.uk

Get Social